Procurement Rules

Procurement Rules

In accordance with the Regulation on Principles and Procedures of Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137, it is regulated in order to make a contract for sales realized over the internet and the details of the contract are as follows.



Title: Marco Polo Tourism & Travel Agency
Address: Divanyolu Cad. No: 48 / C Sultanahmet Istanbul 34122 Turkey
Phone: (90-212) 519 33 06
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.




The subject of the contract is the following: The following information about the sale and delivery of the product whose qualifications and sales price are specified in the below, which the purchaser made an order in the electronic environment from belonging to SELLER with the Law on the Protection of the Consumer No 4077 and Distance Contracts Procedures and Principles of the Regulation, the mutual rights and obligations of the parties are determined.


3.1- The sales price (unit x unit price) of the products including genus and type, quantity, brand / model, color, tax are as follows.

3.2.Payment Scheme: Payment by Credit Card

3.3- On the other hand, due to the fact that futures sales are made only with bank credit cards, the PURCHASER will also confirm the related interest rates and the information about the default interest on the bank and that the provisions regarding the interest and default interest in accordance with the applicable legislative provisions are subject to the Credit Card Agreement between the Bank and the PURCHASER declare and undertake that it will be implemented within the scope of
If the buyer is using the right to withdraw or if the product subject to the order is not stooped for various reasons or if the customer's price is determined by the decision of the Ground Jury or if the purchase price is decided by the purchaser's credit card and installment, the credit card return procedure will be applied as follows: the bank has made a repayment to the BUYER in installments. After paying the full amount of the product to the SELLER bank, the amount of the refund requested for the disputed parties to be in the victim status is transferred to the bearer accounts by the Bank in installments in case the installments made from the Bank POSs are paid to the PICKER's credit card. The installment amounts paid by the PURCHASER to the sale cancellation will be reflected on the card each month if the return date does not coincide with the account cutoff dates of the card, and the installments paid by the PURCHASER before the extradition are paid for the month receivables and current debts.

In case of the goods and services purchased by the Card, the SELLER can not make payment to the Purchaser in cash in accordance with the contract with the Bank. Member business ie will make an invoice via the related software in the case of a refund transaction and can not make payment in cash to ALICI in accordance with the procedure detailed above in case the Member is obliged to pay the bank in cash or in cash. Credit card refund will be made by the Bank in accordance with the above procedure, after the payment of the Buyer's bank-only one-time payment.
The PURCHASER agrees and acknowledges that you have read and accepted this procedure.

3.4- Delivery Form and Address:

Delivery address :
Delivery Person:
Billing address :

The delivery shall be made by the SELLER via the cargo and / or by the dealer appointed by the SELLER and by the cargo and / or transport to the above mentioned address of the PURCHASER. Even if the PURCHASER is not at the address at the time of delivery, the seller will be deemed fulfilled fully and fully. For this reason, ALICI also owns the expenses incurred due to the fact that the PURCHASER waited at the cargo company for any damage caused by late delivery and / or returned the cargo back to the SELLER.

Cargo / transportation fee is indicated in the item information field in item 1 of item 3 and this amount is added to the order total amount and paid by the PURCHASER. The product is not included in the bedeline.


4.1- The Purchaser declares on the website that he has read and understood the essential characteristics of the contractual products and / or products mentioned in Article 3, the sales price and the payment method and the preliminary information about the delivery, and gives the necessary confirmation in electronic form.

4.2- The contractual products and / or products shall be delivered to the purchaser / organization shown on the internet site for the period specified in the preliminary information, depending on the distance of the place of purchase of the BUYER for each product with the condition not exceeding the legal period of 30 days. This period may be extended by a maximum of 10 days, with prior notification to the PURCHASER.

4.3- The SELLER shall not be held responsible for the delivery of the contractual item to the person / organization other than the PURCHASER if the delivery person / organization does not accept delivery.

4.4- The SELLER is responsible for delivering the contracted product with a sound, complete, in accordance with the specifications specified in the order and with the warranty documents and user manuals. However, this e-sales site is a system run by SELLER and DEALERS, and the process is closer to the delivery address in order to process faster. the product purchased due to the criteria can also be delivered to the BUYER via the dealer. In such cases, the invoice will be prepared by the BAYİ and delivered to the BUYER together with the product. Although the invoice is issued by the BAYİ, the payment made by the BUYER from the beginning to the SELLER is legally valid and there is no need to make another payment in return for this invoice. The PURCHASER agrees and acknowledges that this consent has already been agreed.

4.5- For the delivery of the contract product, it is obligatory that the contract made in electronic environment is executed by the PURCHASER in the electronic environment again and that the price has been paid in the form of payment preferred by the PURCHASER. If for any reason the product is not paid for or is canceled in bank records, the SELLER shall be deemed to be free from the obligation to deliver the product.

4.6- In case the bank or financial institution can not pay the price of the product to the SELLER for the reason that the credit card belonging to the SELLER is used unauthorizedly or illegally against the unauthorized persons due to the fault of the PURCHASER after delivery of the product, It is obligatory to send it to SELLER within 3 days. In this case, shipping costs belong to the PURCHASER.


The Purchaser has the right to return the product in the form of delivery in 7 (seven) days from the delivery of the contracted product to itself or to the person / organization shown, without using the product, without mounting, without giving away the purchase without destroying it. In order to use the right of withdrawal, it must be notified to the SELLER by fax, e-mail or telephone within this period and the original package of the product must be unopened / unspoiled, assembled and not used. It should also be made complete and undamaged together with all documents and all accessories from the product. Items whose original box (s) / packaging have been impaired and which have lost the resaleability feature and are in a state of being assembled / installed and can not be bought by another customer are not accepted. The products sent in this way will not be accepted by the SELLER and the cost will not be paid.

Also products that can not be returned as quality (products that are dangerous for health after opening, such as defective or defective products), disposable products, right to withdraw for products that have been damaged or expired available.

All kinds of computer software and programs, DVD, VCD, CD etc. the use of the products, batteries, consumables (toner, cartridge, tape and etc.) and the right of withdrawal shall be subject to the condition that the packaging of the product is never opened or intact.

In order to be able to make the return transactions, the goods delivered to the 3rd person or to the PURCHASER shall be delivered by the authorized service appointed by the SELLER; whether it is used, whether its packaging is broken or not, etc. it is obligatory to fill in the relevant sections with the return section sent to the BUYER in accordance with this procedure and the minutes of this procedure and the invoice original.

Within 7 (seven) days following the receipt of these documents, the product will be returned to the buyer. If the invoice is not sent originally, VAT and other legal obligations can not be returned. The price of the product returned with the reason for the cancellation is covered by the seller.

Consumer Rights allow you to use your order to give up your order before it is delivered to the cargo. For this you need to inform This email address is being protected from spambots. You need JavaScript enabled to view it. about your order or product you wish to cancel before your order is notified via e-mail "cargo provided" information. If your order has been delivered in cargo, you can use your right of return within 1 week according to the Consumer Protection Act. In this regard, you can get detailed information from the Return and Exchange Terms in the frequently asked questions section of our site.

PURCHASER IN TRNC AND INTERNATIONAL TRANSMISSION PAYER is obliged to pay taxes on the products that it has taken in customs for not paying VAT on orders. The PURCHASER shall not be entitled to withdraw from the Customs in any way whatsoever the products which are not delivered.

In CREDIT sales, the withdrawal notice must be communicated in writing by the PURCHASER.
The PURCHASER shall be liable to return the product in the same condition as it was handed over to the customer in case of discontinuation of the sale within the following period and to compensate the loss of the commercial value of the product due to use.


The Purchaser agrees that the Seller agrees to the validity of its records in advance and that all kinds of records, documents and books of the Seller and any computer and sound recordings, microfilms and microfiche shall constitute one and conclusive evidence and shall be binding in any dispute that may arise between the Seller and HUMK It is an evidence contract under Article 287.


If the parties fail to fulfill their obligations under the contract, they shall be subject to the provisions of Default of Debt laid down in Articles 106-108 of the Code of Obligations. In the event of default, if any party fails to perform its actions without due cause within the time limit, the other party shall give 7 days to the non-performing party to fulfill the action. In the case of fulfillment within this period, the party failing to perform the act shall be deemed to be remembrance and shall have the right to request the delivery of the goods and / or the termination of the contract and the return of the cost by requesting the performance of the creditor's act.

If, in accordance with the last paragraph of Article 9 of the Regulation on Distance Agreements, the SELLER is unable to fulfill the contractual obligations by claiming that the fulfillment of the ordering goods or service is impossible (supplier's product can not be supplied at all), this condition shall not be fulfilled until the expiry of the contractual obligation . In this case, the SELLER has the right to terminate the contract immediately and undertakes to return the price of the product ordered by the PURCHASER and any documents that put it into debt, if any.

If the SELLER is unable to deliver within the term of the contractual product due to force majeure which may prevent fulfillment of this obligation or air disputes that prevent transportation, disconnection of traffic, fire, earthquake, flood, etc., canceled or deferred until the time of delivery has ceased to exist. The amount paid by the PURCHASER in the case of canceling the order shall be paid to him within 10 days. (In case of installments with credit card, the above procedure is accepted by the PURCHASER to return the credit card)


Consumer Arbitration Duties shall be authorized by the Ministry of Industry and Trade for the implementation of this contract, and in case of further disputes, the Consumer Courts of the reseller of the SELLER shall be authorized.

In the event that the order is approved, the PURCHASER shall be deemed to have accepted all the terms of this contract.
This contract has been validated electronically on the date and time at which the electronic approval button was issued.

Basket Information:

Seller :