Warranty, Return and Exchange

Warranty, Return and Exchange

In the case of sales made over the internet and telephone, if customers give up the product, they can return and change the goods within 7 days of the customer's right stated in the Law on the Protection of the Consumer No 6502 within 7 days. Epositive accepts the principles stated in the Law on the Protection of the Consumer through the Law No. 6502 on product exchanges and exchanges as the lower limit in terms of customer satisfaction.
 
It is obligatory to present the product invoice together with the product during the exchange / refund transactions.